Thanks for the link! Didn't know about the background of it. I sort of suspect this though, it seemed to me that journalists who use a term like glitch are basically glancing over the details that they either can't or don't want to try to understand, which is a failure in both cases imo. I mean I somewhat accept it from a random TV presenter, but it's truly sad to see this from so called "technology" journalists, or even "Science’s senior correspondent in the United Kingdom, covering astronomy, physics, and energy stories as well as European policy."
I found this thread fascinating: https://news.ycombinator.com/item?id=27011790
"Glitch" == "I want to obscure the cause of that unwanted behavior."