152% NDR tells me they should either buy as many customers as possible right now (IE burn), or they are under pricing and should raise prices and increase revenue that way.
Cash flow on its own is kinda meaningless.
The bronze plan (4/user/mo) was burned and moved into premium (19/user/mo). If you have any sort of moderately active company, going back to free tier is really not an option (the feature reduction would be simply too much, plus a lot of previous ci/cd work would be binned).
The most important one for us is the `environments` feature, but indeed a lot of four-eyes-principle controls are also missing in free tier (MR approval requirements, committer verification, push rules...).