I feel as if alternative solutions are costly and can price out small businesses from messaging customers.
My local public library uses email to text to send messages about overdue books. While they don't develop their catalog system, I believe that using things like Twilio is costly, and I hope their upstream catalog provider isn't unduly burdened by this. I contract for a small company and we switched to email notifications exclusively since SMS was too expensive.
Maybe this says something about how SMS is the wrong platform to be using, but it looks like business WhatsApp messaging costs money too. I've never recieved spam over email to text.
My local public library uses email to text to send messages about overdue books. While they don't develop their catalog system, I believe that using things like Twilio is costly, and I hope their upstream catalog provider isn't unduly burdened by this. I contract for a small company and we switched to email notifications exclusively since SMS was too expensive.
Maybe this says something about how SMS is the wrong platform to be using, but it looks like business WhatsApp messaging costs money too. I've never recieved spam over email to text.