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> (1) I don't have Jira, (2) I don't want to fill out a SLA ticket, (3) I don't use Teams, (4) I don't know your phone number and/or prefer to deal with things in writing.

You don't know my email address either so that's ok!



I wasn't referring to you specifically. It's a general thing. Often the only thing I have for someone is their email address.




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